F&I Training

The Milby Group F&I training has three major objectives

1. Protect the dealer

2. Customer satisfaction

3. Generate above average income

 

We do this by using a consumer driven menu system that covers all the bases. F&I managers are pleasantly surprised to find out their clients will choose to purchase products when they are given an opportunity to make a choice.

On-Site Training at your facility which is a one-on-one training includes:

¨ Products

¨ Professionalism

¨ Accountability

¨ Compliance

¨ Performance Monitoring

¨ Menu Selling

¨ Weekly Progress Reports to Dealer

Off-Site training at our facility includes

¨ F&I one day schools: F&I procedure and presentation training classes

¨ F&I two day schools: Product knowledge on day one and F&I procedure and presentation on day two.  

¨ Five Day F&I Boot Camps

¨ Three Day F&I Advanced or Refresher classes

¨ Virtual F&I training

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